Who We Are

QMerit was launched as a spin out from a Fortune 500 facility services company with over 110,000 service employees and thousands of subcontractors so we innately understand the complexities and frustrations with managing a distributed, mobile workforce. 

Whether you use internal, contingent, or a combination of both as your workforce to service your customers or products, your brand reputation is at risk.  QMerit is a software platform that enables you to manage, measure and motivate your distributed workforce to excel while gaining visibility into their service quality. QMerit’s patent-pending algorithms allocate the best resource at the best value for every service request.

At the heart of the platform is our QMerit Contribution Index (QCI™) performance measurement system. The QCI is a continuously calculated score based on past performance, callback rates, procedural compliance and more.  Similar to a FICO® score, the QCI scores are visible to all key stakeholders, which creates a powerful motivation framework that incentivizes desired behavior and provides real-time performance feedback. The QCI algorithm has been vetted and validated by the quant group at Mercer (MMC), the world’s largest human capital consulting firm.

Precision Resourcing™. Merit–Driven™. Smart Market Governed™. 

 
 
 

headquartered in beautiful Southern California:

111 Pacifica
Suite 200
Irvine, CA 92618

Call us: +1 (949) 232–1341

Email us: contactus@qmerit.com