EV Home Charging Solutions
BMW Installation Services Powered by QMerit
The new BMW Installation Services program offers a streamlined, user-directed approach to charging station installation by easily allowing drivers to leverage a sophisticated digital platform at their convenience to identify qualified installers nearby – and then request no-cost, no-obligation quotes from one or more installers. As the program expands, BMW customers will also have the option to compare installers based on the QMerit Contribution Index, a proprietary service provider score that incorporates several performance measures, including satisfaction ratings from prior BMW drivers - thus enhancing customer confidence.
As an annual member of the BMW Installation Services powered by QMerit, your organization will receive:
- Qualified BMW i and iPerformance customer leads, as BMW drivers select from well-rated installers in their area. As your ratings increase, so will your ranking in the results list for the customer.
- Logo of QMerit certification for your business.
- Complete control of pricing and scheduling with BMW customers.
- Access to the QMerit software platform where you can:
- Get automated quote requests, tracking and alerts
- View online lead activity dashboard
- Manage your company profile and service preferences
- Secure online document storage
- Receive customer satisfaction scoring and feedback
- Access to manufacturer-specific EV charger and installation-related content
Installer Certification Requirements include:
- Professional license verification
- Signed Program Membership Agreement
- Background screening (company and technician level). Recent screenings from approved firms may be considered as transferable into the new program.
- Minimum insurance levels
- General Liability - $1,000,000 Aggregate, and $1,000,000 each occurrence
- Auto- Combined single limit of $1,000,000
- Worker’s Comp., statutory limit set by each state
- Manufacturer-specific EV charger installation training
- 3-year warranty on installer parts and labor