EV Home Charging Solutions

 

PROGRAM

 

BMW Installation Services Powered by QMerit

The new BMW Installation Services program offers a streamlined, user-directed approach to charging station installation by easily allowing drivers to leverage a sophisticated digital platform at their convenience to identify qualified installers nearby – and then request no-cost, no-obligation quotes from one or more installers. As the program expands, BMW customers will also have the option to compare installers based on the QMerit Contribution Index, a proprietary service provider score that incorporates several performance measures, including satisfaction ratings from prior BMW drivers - thus enhancing customer confidence.

 

 

Installer Benefits

As an annual member of the BMW Installation Services powered by QMerit, your organization will receive:

  1. Qualified BMW i and iPerformance customer leads, as BMW drivers select from well-rated installers in their area. As your ratings increase, so will your ranking in the results list for the customer.
  2.  Logo of QMerit certification for your business. 
  3. Complete control of pricing and scheduling with BMW customers.
  4. Access to the QMerit software platform where you can:
    • Get automated quote requests, tracking and alerts
    • View online lead activity dashboard 
    • Manage your company profile and service preferences
    • Secure online document storage
    • Receive customer satisfaction scoring and feedback
    • Access to manufacturer-specific EV charger and installation-related content

Installer Certification Requirements include: 

  1. Professional license verification
  2.  Signed Program Membership Agreement
  3. Background screening (company and technician level). Recent screenings from approved firms may be considered as transferable into the new program.
  4.  Minimum insurance levels
    • General Liability -  $1,000,000 Aggregate, and $1,000,000 each occurrence
    • Auto- Combined single limit of $1,000,000
    •  Worker’s Comp., statutory limit set by each state
    • Manufacturer-specific EV charger installation training
    • 3-year warranty on installer parts and labor 
 
 

Questions?  Contact us at +1 (888) 272–0090 Monday–Friday, 8am to 5pm PT or customerservice@qmerit.com