QMerit’s EV marketplace enables your customers to quickly find pre-vetted and certified EV charging station installers that are continuously measured based on their service quality.
QMerit provides an online marketplace for EV charging station installations, which connects your electric vehicle customers with pre-vetted and certified installers. By simply typing in their address, customers are provided with certiﬁed QMerit installers in their area. They can select up to three contractors to receive installation quotes and then choose the installer that best meets their needs. We take care of the entire process, from start to finish.
QMerit is a proven solution for your contractor management. Premier brands, such as BMW, Jaguar, Land Rover, eMotorWerks and ChargePoint use QMerit’s platform for EV charging station installations for their customers so you can be assured your customers will receive a great installation experience.
Custom Website & Analytics
QMerit creates a custom website for your utility company featuring your branding. This website allows your customers to learn about your EV program, access available rebates and incentives, and quickly find contractors. You will also receive valuable data on customer buying behaviors, installation components and contractor performance.
We offer two choices, (1) you can use our network of pre-certified contractors and if you prefer, augment them with your existing contractors. We’ll ensure their licenses, insurance and background checks are properly maintained; or (2) you can use our automated contractor management platform to manage your contractors and their compliance documentation.
Customer and Contractor Support
Our EV-savvy customer service team will handle all EV-related questions from your customers and contractors.
Contractor Performance Measurement
At the heart of our platform is the QMerit Contribution Index (QCI™) performance measurement system. Similar to a FICO score, the QCI is a score of 0 to 1,000, which is continuously calculated for each contractor based on past performance, callback rates, compliance, customer satisfaction and more. You can customize the QCI inputs based on program-driven quality factors.
- No-cost/Low-cost solution based on contractor transaction fees
- Seamless experience improves customer engagement and program “take-rate”
- Automated contractor compliance platform saves you time and money while reducing liability risk
- Visibility into contractor quality and performance
- Fast, easy implementation and can be used for other energy efficiency programs