What’s the challenge?
The number one problem for most companies’ maintenance, repair, and operations (MRO) procurement programs boils down to this: employees just don’t use them.
As a result, many companies are missing out on an estimated 50 percent of savings in procurement costs.
There are three major reasons enforcing compliance (aka buying only from suppliers with negotiated discounts) is so tough:
- Employees have ingrained shopping habits and preferences
- Most procurement platforms are not user-friendly
- Employees are not aware of pre-negotiated discounts at preferred suppliers
Procurement systems are generally difficult to both use and navigate, while employees are accustomed to one-click shopping for their personal purchases. They don’t want to use complex systems and don’t understand why—in this day and age—they would need to.