Your building’s HVAC unit is on the fritz. You make a phone call to have a contractor come out as soon as possible, but he already has some other urgent jobs lined up.  Once he comes out, he tells you that you need a special part—and it has to be ordered. To top things offit’s a CapEx repair...

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Generating alpha is a crucial metric to assess the effectiveness of any portfolio of investments. In the world of commercial real estate, it is especially meaningful and difficult to influence.

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Contractor selection should be an objective process. But when deadlines loom and your team is stretched thin, this decision may not get the attention and analysis it needs. That's why Qmerit developed the Qmerit Contribution Index™ (QCI), which measures contractor performance in real-time based...

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Evaluating the performance of your contractors can be a subjective and inaccurate process without having the right tools in place. For example, over the last year, can you accurately answer these questions about your contractors – How responsive have they been to service requests?  What has been...

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We’re need your help! We are putting together the latest research on the maintenance, repair, and operations (MRO) procurement landscape and would love to hear about what’s important to you!
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Commercial real estate has enjoyed strong rent growth and appreciation since the Global Finance Crisis (GFC). As the real estate cycle matures, analysts have predicted lower growth and moderating real estate returns. To maximize late cycle returns, real estate investors must focus on increasing...

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Schneider Electric, a French multinational corporation, entered the electricity market just after WWI and has constantly reimagined its business over the years in order to stay relevant and successful. 

During that time, Schneider has evolved into an electrical, energy management, automation and...

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What’s the challenge? The number one problem for most companies’ maintenance, repair, and operations (MRO) procurement programs boils down to this: employees just don’t use them. As a result, many companies are missing out on an estimated 50 percent of savings in procurement costs.  There...

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Most of us have experienced that heart-sinking feeling when you hear your car’s death rattle. Why? Aside from the obvious hassle of being without a car, you’ll need to buy another one—and there are few things people dread more than the car-buying process.  

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In most multifamily and commercial properties, procurement spend is thought of as a necessary evil—and then often not thought about much at all. After all, most of the legacy systems in place are quite effective when looking at the “big costs.” But since maintenance, repair, and operation (MRO)...

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