Effective Contractor Selection Without the Stress
Oct 8, 2019

MRO_ServiceProviderSelectionContractor selection should be an objective process. But when deadlines loom and your team is stretched thin, this decision may not get the attention and analysis it needs. That's why Qmerit developed the Qmerit Contribution Index™ (QCI), which measures contractor performance in real-time based on a myriad of data points. As a result, dispatchers, facility managers and property managers can objectively evaluate which contractor will be best for a particular job, allowing them to make more informed decisions in less time. Qmerit also automates the contractor compliance process to ensure contractor licenses, certificates of insurance (COI), certifications and background checks are up-to-date and automates bid management by creating an electronic 3-bid process.

Creating a compliant contractor network

When your contractors do not have current compliance documentation, your OSHA and litigation risk goes up significantly.  If your contractor has a work-related injury at your property, you could be liable if you don’t have accurate documentation.  Most businesses only check a contractor’s credentials when they are first hired and then place them in a file cabinet so the documentation could be 5-10 years old. This creates a lot of risk.

Qmerit automates the contractor compliance process to ensure contractor licenses, certificates of insurance (COI), certifications and background checks are always up-to-date.  Qmerit’s software constantly monitors the expiration dates on all of your contractors’ compliance documents and provides them with ample alerts so they can upload new documentation before the expiration date.

The importance of choosing contractors objectively

Choosing the right contractor often comes down to choosing which one offers the best value. Cheaper is not always better. The lowest bidder may take much longer, be less reliable, have expired compliance documents, or insufficient insurance coverage. At the same time, higher bidders sometimes make exaggerated claims to justify their prices or simply aren’t cost competitive.

Creating an objective criterion allows you to analyze the true value of each bid. By utilizing a scoring system that factors in skills, compliance and performance, Qmerit's Contractor Management platform determines which contractors meet your requirements and quantifies their relative strengths and weaknesses, allowing for an objective decision as to which one provides the best value.

Qmerit contractor selection tool

Now that you've built a network of contractors are properly credentialed and you feel confident about relying on, you need a system for selecting the right contractor for each job. Often, in a hectic business environment, finding the time to analyze each contractor and weigh their offering against their bid is simply not feasible. This results in increased costs and contractor network underutilization. Qmerit’s QCI score provides the scoring model that maximizes network performance by rewarding the most effective contractors.

When contractors are first digitally invited into the Qmerit network, they are greeted with an intuitive onboarding process. Your company can specify required documents for electronic submission. This makes initial and continuing compliance easy to manage. As compliance documentation needs updating, contractors receive automatic notifications. This includes items such as licenses, insurance policies, visual surveys and certifications. Compliance is factored into the QCI score, which motivates contractors to stay up-to-date.

Creating an objective criterion allows you to analyze the true value of each bid. By utilizing a scoring system that factors in skills, compliance and performance, Qmerit's Contractor Management platform determines which contractors meet your requirements and quantifies their relative strengths and weaknesses, allowing for an objective decision as to which one provides the best value.

Qmerit creates a digital bid process that greatly speeds up contractor selection, making it feasible to obtain multiple bids for every job. Bid response times are also factored into the QCI score. This incentivizes fast bid responses, a key factor in an effective contractor network.

In addition, Qmerit’s Knowledge Center enables your company to upload training videos, pictures, documents and other instructional materials your contractors need to complete their jobs. These materials are grouped according to relevant tags, making them easily searchable. The Knowledge Center increases contractor performance and reduces costly errors and miscommunications.

Judging contractor suitability for a particular job is a key component of running an efficient and effective contractor network. In today's competitive and hectic business world, finding the time to make this analysis for every job is simply not possible without an automated process in place. 

Qmerit's contractor selection ability uses data analytics to match jobs to the best fitting contractors while automating the bidding process so bids are selected based on organizational values and best value, even when time is short.

Contact Qmerit today to learn how its Contractor Management platform can help you manage your contractor network more efficiently while receiving exceptional results.

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