At Qmerit, we share your passion for electric vehicles.
Our mission is simplifying the switch to EVs and other electrification technologies for all stakeholders—including you and your customers. It’s how we’re accelerating the transition away from fossil fuels toward an electric-powered future.
You know charging concerns are among the biggest barriers to buying an EV, from range anxiety to the complexities of home charger installation. Eliminate that friction with Qmerit’s turnkey installation solutions for Level 2 charging stations. Our certified installers and customer care specialists provide white-glove service every step of the way, ensuring a seamless installation process.
You know charging concerns are among the biggest barriers to buying an EV, from range anxiety to the complexities of home charger installation. Eliminate that friction with Qmerit’s turnkey installation solutions for Level 2 charging stations. Our certified installers and customer care specialists provide white-glove service every step of the way, ensuring a seamless installation process.
That’s why Qmerit is the trusted partner to premier automakers from Europe to the U.S. to Asia.
They depend on us to simplify charger installations for their customers, delivering exceptional experiences that protect their brands and keep their fans raving.
Simplicity from Your Showroom Floor to Their Garage Door
1. Send your customers to our installation portal
The installation experience starts when your EV buyers access Qmerit’s user-friendly portal. (We also offer concierge service, where our experts personally walk your customers through the entire process.)
2. Your customers connect with our installers
Using our portal, your customers answer a few questions to instantly receive transparent price quotes for their charger installation. If they decide to move forward, a certified installer will reach out to schedule the job at their convenience.
3. Streamlining customer/installer interactions
Your customers easily submit details on their home and electrical system, including photos, through our app. This “digital site survey” often allows our installers to eliminate the hassle of an initial appointment just to gather information.
4. Expert installation makes everyone happy
Your customers receive the highest quality service, and a one-year warranty offers them added peace of mind. Meanwhile you can rest assured you’ve placed your brand in the best possible hands.
Simplicity from Your Showroom Floor to Their Garage Door
1. Send your customers to our installation portal
The installation experience starts when your EV buyers access Qmerit’s user-friendly portal. (We also offer concierge service, where our experts personally walk your customers through the entire process.)
2. Your customers connect with our installers
Using our portal, your customers answer a few questions to instantly receive transparent price quotes for their charger installation. If they decide to move forward, a certified installer will reach out to schedule the job at their convenience.
3. Streamlining customer/installer interactions
Your customers easily submit details on their home and electrical system, including photos, through our app. This “digital site survey” often allows our installers to eliminate the hassle of an initial appointment just to gather information.
4. Expert installation makes everyone happy
Your customers receive the highest quality service, and a one-year warranty offers them added peace of mind. Meanwhile you can rest assured you’ve placed your brand in the best possible hands.
With each completed job, Qmerit collects detailed feedback from customers on their experience with our installers and the service they received. This data feeds into our proprietary algorithm that calculates and continually updates performance scores for our installers, providing the highest levels of accountability and quality assurance.
Throughout the process, our portal gives you complete visibility into installation progress, service ratings and customer satisfaction.
Delivering Exceptional Experiences
Qmerit uses the Net Promoter Score (NPS) to measure customer satisfaction and loyalty. After each EV charger installation, our customers are asked how likely they are to recommend their installer to a friend or colleague.
*As of Q4 2020
Partner with Qmerit to simplify charger installations for your customers—and remove a key barrier to purchase.
+1(888) 272-0090