If you’re relying on third party contractors to service your customers, your brand reputation is at risk every day…
Do you have up-to-date copies of their licenses, background checks, insurance and certifications? Do you objectively measure their performance? Do you have an automated way to receive 3-bids for your customers?
If not, tap into Qmerit’s nationwide network of pre-certified electrical contractors who are specialists in EV changing station installations and other electrical projects. All our contractors have up-to-date licenses, background checks and insurance.
We provide a turnkey program that connects EV buyers and commercial fleet managers seeking EV charger installations and our Marketplace will find the three best performing contractors in your customer’s geographic area so they can provide quotes.
96% of Qmerit customers would recommend our installers to their friends and colleagues!
Like many companies, Qmerit uses Net Promoter Score (NPS) to measure customer satisfaction and loyalty. NPS is often considered the gold standard for measuring customer satisfaction.
After each EV charging station installation, our customers are sent an NPS survey asking, “How likely are you to recommend your installer to a friend or colleague?”. Respondents give a rating between 0 (not at all likely) and 10 (extremely likely).
Qmerit’s Net Promoter Score is 96.
Qmerit and its installers take great pride in delivering an exceptional charging station installation experience to EV owners. We will continue to strive for raving fans of our service and delivering a white-glove experience EV owners deserve.